Privacy Policy

Introduction

CC Cooper City Concrete respects your privacy and is committed to protecting your personal information. This Privacy Policy explains how we collect, use, share, and protect information when you use our website or services.

Information We Collect

Information You Provide

When you contact us for a quote or service, we collect personal information that you voluntarily provide, including:

• Your name, address, phone number, and email address
• Project details and specifications
• Property information relevant to your concrete project
• Payment and billing information
• Communication preferences

Automatically Collected Information

When you visit our website, we may automatically collect certain information about your device and browsing activity, including:

• IP address and location data
• Browser type and version
• Pages visited and time spent on our website
• Referring website or source
• Device information and operating system

How We Use Your Information

We use the information we collect for the following purposes:

• To provide estimates and quotes for concrete services
• To schedule and complete your concrete project
• To process payments and maintain billing records
• To communicate with you about your project status and updates
• To respond to your inquiries and customer service requests
• To send you project-related information and appointment reminders
• To improve our website, services, and customer experience
• To comply with legal obligations and protect our rights
• To send promotional information about our services (with your consent)

How We Share Your Information

We do not sell, rent, or trade your personal information to third parties. We may share your information in the following limited circumstances:

• Service Providers: We may share information with trusted third-party vendors who help us operate our business, such as payment processors, scheduling software providers, and email service providers. These vendors are contractually obligated to protect your information.
• Legal Requirements: We may disclose information if required by law, court order, or government regulation, or if we believe disclosure is necessary to protect our rights or the safety of others.
• Business Transfers: If CC Cooper City Concrete is involved in a merger, acquisition, or sale of assets, your information may be transferred as part of that transaction.
• With Your Consent: We may share your information with other parties when you give us explicit permission to do so.

Cookies and Tracking Technologies

Our website may use cookies and similar tracking technologies to enhance your browsing experience. Cookies are small text files stored on your device that help us remember your preferences and understand how you use our website.

You can control cookies through your browser settings. However, disabling cookies may limit your ability to use certain features of our website.

Data Security

We take reasonable measures to protect your personal information from unauthorized access, disclosure, alteration, or destruction. These measures include:

• Secure data storage and transmission protocols
• Limited access to personal information by authorized personnel only
• Regular security assessments and updates
• Encryption of sensitive data

While we strive to protect your information, no method of transmission over the internet or electronic storage is completely secure. We cannot guarantee absolute security of your data.

Data Retention

We retain your personal information for as long as necessary to fulfill the purposes outlined in this Privacy Policy, unless a longer retention period is required by law. After your project is complete, we may retain your information for record-keeping, warranty purposes, and to contact you about future services.

Your Rights and Choices

You have certain rights regarding your personal information:

• Access: You can request a copy of the personal information we hold about you.
• Correction: You can request that we correct inaccurate or incomplete information.
• Deletion: You can request that we delete your personal information, subject to legal obligations.
• Opt-Out: You can opt out of receiving marketing communications by following the unsubscribe instructions in our emails or contacting us directly.
• Do Not Track: Our website does not currently respond to Do Not Track browser signals.

To exercise any of these rights, please contact us using the information provided below.

Third-Party Links

Our website may contain links to third-party websites. We are not responsible for the privacy practices or content of these external sites. We encourage you to review the privacy policies of any third-party websites you visit.

Children's Privacy

Our services are not directed to individuals under the age of 18. We do not knowingly collect personal information from children. If we become aware that we have inadvertently collected information from a child, we will take steps to delete it promptly.

Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements. We will post the updated policy on this page with a revised date. We encourage you to review this policy periodically to stay informed about how we protect your information.

Contact Us

If you have questions or concerns about this Privacy Policy or how we handle your personal information, please contact us at: